Terms of Sales

The conditions below apply to all sales concluded on Le Cordonnier Bien Chaussé's website.


Acceptance of conditions

When confirming your order, you also confirm acceptance of these terms and conditions.



All information transmitted will remain strictly confidential. The email adress will only be used for communications concerning your order. No information collected will be shared with a third party.



All prices posted on Le Cordonnier Bien Chaussé's website are in Canadian dollars, before taxes and delivery charges. Taxes and delivery charges will be shown in your cart. The full payment is required in order to finalize the order. Delivery charges will be automatically calculated for deliveries to Canada.



In Le Cordonnier Bien Chaussé's online store, paypal payments and card payments are accepted. The order will be shipped when the entire invoice is paid.


Shipping costs

Delivery charges are based on the weight and volume of the items ordered. Orders with a total amount of $50 or more before taxes will automatically be shipped for free.


Delivery Time

Online orders are shipped across Canada from our store in Chambly, Quebec. If the product is not backorder, it will be shipped in less than 48 hours. Deliveries in Quebec, take generally one to three business days and three to five business days for Ontario. However, weekends and holidays may result in additional delays. Le Cordonnier Bien Chaussé cannot be held responsible for delays in delivery attributable to the carrier (Canada Post).


Return of goods purchased online

The products sold in the Cordonnier Bien Chaussé's online store are brand new and guaranteed.If any item should be defective or does not correspond to your
expectations, Le Cordonnier Bien Chaussé agrees to exchange or
refund it at no cost within 10 days of the delivery date.

For a return of merchandise, just contact us by email at
[email protected] or call at 450-403-7300.

If, for another reason, you wish to return a product purchased in Le Cordonnier Bien Chaussé's online store, you can exchange it, obtain a credit note or a refund. The return must be done within 10 days of the delivery date. In the case where the product has no defect, the shipping costs will not be refundable.


Shop's adress

Need a repair? Do you want to avoid delivery times? Visit us at the shop :

985 de Perigny

Chambly, Quebec

J3L 4P3