Shipping and returns


Your order will leave our shop in less than two working days, it's a promise.

Packages are sent via Canada Post and usually take 2-3 days to reach their destination.

In short, if you buy today, you will have your products in less than a week!

The products sold in the Cordonnier Bien Chaussé online store are brand new and guaranteed. If any item should be defective or does not correspond to your expectations, the Cordonnier Bien Chaussé agrees to exchange or refund it without charge within 10 days from the date of delivery.

If, for another reason, you wish to return a product purchased in the Chaussée Bien Chaussé online store, you can exchange it, obtain a credit note or a refund.

The return must be done within 10 days of the delivery date. In the case where the product has no defect, shipping costs will not be refundable.

For an exchange or a return of merchandise, just contact us by email at [email protected] or 450-403-7300.

A question? A little doubt? Do not hesitate to contact us!