Shipping and returns

The products sold in the Cordonnier Bien Chaussé's online store are brand new and guaranteed. If any item should be defective or does not correspond to your expectations, Le Cordonnier Bien Chaussé agrees to exchange or refund it at no cost within 10 days of the delivery date.

For a return of merchandise, just contact us by email at or call at 450-403-7300.

If, for another reason, you wish to return a product purchased in Le Cordonnier Bien Chaussé's online store, you can exchange it, obtain a credit note or a refund. The return must be done within 10 days of the delivery date. In the case where the product has no defect, the shipping costs will not be refundable.

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